Effective Date: January 1, 2025
At Ballers, we are committed to protecting your privacy and ensuring a secure online experience. This privacy policy outlines how we collect, use, and safeguard your information. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information Collection
We may collect certain personal information when you interact with our website, such as:
Personal Data: This includes your name, email address, and other details you provide when you sign up for our newsletter or participate in pickleball tournaments.
Usage Data: Information on how you use the site, including your interaction with pickleball gear reviews, match stats, and in-game performance trackers.
Cookies: We use cookies to enhance your experience, especially when navigating our courtside product pages or interacting with our pickleball video content.
2. How We Use Your Information
Your information is used in the following ways:
- To send you newsletters with exclusive pickleball content, match updates, and special offers.
- To personalize your experience on our website, like customizing your gear suggestions based on your pickleball preferences.
- To monitor and analyze traffic, especially when we roll out new pickleball drills or content for our community.
3. Data Sharing and Security
We do not sell or trade your personal information. We implement appropriate security measures to protect your data, ensuring it stays as safe as a perfectly executed pickleball serve.
4. Your Rights
You have the right to:
- Access your information: View your stored data at any time, just like reviewing your pickleball stats.
- Rectify errors: Correct any mistakes in your personal details or gameplay data.
- Request deletion: If you no longer wish to receive our pickleball tips or updates, you can unsubscribe or request deletion of your information.
- Withdraw consent: You can opt out of our cookie tracking, especially if you'd rather not be served pickleball-themed ads.
5. Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 13. If a minor has signed up for our newsletter or participated in a pickleball event, we will immediately take action to remove their data from our records.
6. Changes to This Policy
We may update this privacy policy as our pickleball game evolves. We’ll let you know if anything important changes, but don’t worry—your privacy will always be a top priority, even if we introduce new pickleball drills, tournaments, or apps.
7. SMS Opt-In & Communication and Consent
By submitting your phone number through this website, you expressly consent to receive text messages and phone calls from Ballers for purposes including appointment notifications, reminders, follow-up communication, and general service-related messages.
- Message frequency may vary
- Message and data rates may apply
- Consent is not a condition of purchase
You may opt out of text messaging at any time by replying STOP.
For assistance, reply HELP or contact us directly.
8. Information Sharing
Your personal information is not sold, shared, rented, or disclosed to third parties, except where required by law.
9. Non-Sharing Clause
9No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
10. Cookings & Tracking Technology
We use cookies and similar technologies to:• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
812. Your personal information is not sold, shared, rented, or disclosed to third parties, except where required by law.
13. Contact Us
If you have any questions or concerns about how your information is being handled, feel free to contact us at lfg@ballers-us.com
